Privacy Policy

How We Protect Your Information

Last Updated: January 15, 2025

Introduction

Welcome to Nurion's Privacy Policy. We understand that your privacy matters, and we're committed to being transparent about how we collect, use, and protect your personal information. This policy applies to our website, learning platform, and all related services we provide to students and visitors in Egypt and internationally.

This privacy policy is designed to help you understand what information we collect, why we collect it, and how you can manage your privacy preferences. We've structured this document to be as clear and accessible as possible, while ensuring we meet all legal requirements under Egyptian data protection laws and international standards.

Information We Collect

We collect several types of information to provide you with the best possible learning experience on our platform. The information we gather helps us personalize your educational journey and improve our services.

Information Type Examples Collection Method
Account Information Name, email address, phone number, profile picture Registration forms, profile setup
Learning Data Course progress, assignment submissions, quiz results Platform interactions, automated tracking
Technical Information IP address, browser type, device information, cookies Automatic collection during site visits
Communication Data Support messages, feedback, forum posts Direct communication with our team

How We Use Your Information

Your information helps us create a personalized and effective learning environment. We use the data we collect for several specific purposes, all aimed at improving your educational experience and maintaining our platform's functionality.

  • Providing access to courses and learning materials tailored to your skill level
  • Tracking your progress through courses and providing personalized recommendations
  • Communicating important updates about courses, schedules, and platform changes
  • Analyzing usage patterns to improve our platform's functionality and user experience
  • Providing technical support and responding to your inquiries promptly
  • Maintaining platform security and preventing unauthorized access
  • Generating anonymized analytics to understand learning patterns and course effectiveness

Important Note: We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and improve our educational services.

Data Sharing and Third Parties

We maintain strict control over your personal information and only share data when necessary to provide our services or when required by law. Any third-party integrations we use are carefully vetted for their privacy and security practices.

We may share your information in these limited circumstances: with our trusted technology providers who help us deliver courses and maintain our platform (all bound by confidentiality agreements), with payment processors when you purchase courses (they only receive necessary transaction data), with our analytics providers to understand how our platform is being used (data is anonymized), and with legal authorities when required by Egyptian law or to protect our users' safety.

All our third-party partners are required to maintain the same high standards of data protection that we uphold. We regularly review these relationships to ensure your privacy remains protected throughout your learning journey with us.

Your Privacy Rights

You have comprehensive control over your personal information. We believe in empowering our users with clear rights and straightforward processes to manage their data.

Access Your Data

Request a complete copy of all personal information we hold about you, including your learning progress and account details.

Correct Information

Update or correct any inaccurate personal information in your profile or learning records at any time.

Delete Your Account

Request complete deletion of your account and associated data, with some exceptions for legal compliance.

Data Portability

Receive your data in a structured format that you can transfer to another service provider.

Restrict Processing

Limit how we use your information while maintaining your access to essential platform features.

Withdraw Consent

Remove consent for specific data processing activities, though this may affect certain platform features.

Data Security and Protection

We implement multiple layers of security to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include industry-standard encryption for data transmission and storage, regular security audits and vulnerability assessments, restricted access to personal information on a need-to-know basis, secure backup systems to prevent data loss, and continuous monitoring for suspicious activities or unauthorized access attempts.

While we take extensive precautions to protect your data, no system is completely immune to security threats. We regularly update our security protocols and promptly address any potential vulnerabilities. In the unlikely event of a data breach, we will notify affected users and relevant authorities within the timeframes required by Egyptian law.

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy. Account information and learning progress are retained while your account remains active and for two years after account closure to allow for potential reactivation.

Communication records are kept for three years to maintain support history and improve our services. Technical logs and anonymized analytics data may be retained longer for security and platform improvement purposes. When data is no longer needed, we securely delete it using industry-standard data destruction methods.

International Data Transfers

As an online learning platform, some of your data may be processed on servers located outside Egypt. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights. We only work with service providers who meet international data protection standards and have implemented adequate security measures.

All international data transfers are conducted under legal frameworks that provide equivalent protection to Egyptian data protection laws. We regularly review our international partnerships to ensure continued compliance with evolving privacy regulations.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your learning experience and provide personalized content. Essential cookies are necessary for basic platform functionality, including login sessions and security features. Performance cookies help us understand how you interact with our platform, allowing us to identify areas for improvement.

You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. We respect Do Not Track signals and provide clear information about our tracking practices. All tracking data is used to improve your educational experience and is never shared with advertisers or other third parties for marketing purposes.

Children's Privacy

Our platform is designed for adult learners and professionals. We do not knowingly collect personal information from individuals under 16 years of age without parental consent. If we discover that we have collected information from a minor without proper consent, we will promptly delete that information and terminate the account.

Parents or guardians who believe their child has provided personal information to our platform should contact us immediately. We are committed to protecting children's privacy and will work quickly to address any concerns.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will notify you through email or prominent notices on our platform at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our platform after policy changes constitutes acceptance of the updated terms. If you disagree with any changes, you can exercise your right to delete your account and discontinue using our services.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your privacy rights, please reach out to us:

Email: support@nurion.space

Phone: +20 102 335 8486

Address: 69 El-Moustashar Badawi Riad, Al Agamy Al Bahri
Dekhela, Alexandria Governorate 5313247, Egypt

We typically respond to privacy inquiries within 5 business days and will work with you to resolve any concerns about your personal information.